Queue management for clinics and medical centers

A calmer wait for patients. A more organized clinic.

Reception adds the patient's name. The patient scans a QR code, follows their turn on their phone, and gets an alert when five people are left ahead. No app to download, no account to create.

No app to download Numbers update in real time Each patient sees only their own ticket
The problem

Waiting at the clinic wastes the patient's time — and the receptionist's too.

Patients are stuck in their seats

They can't step out for a drink or some air, in case they miss their turn.

“How many are ahead of me?”

The same question every few minutes, and reception keeps answering instead of getting work done.

Step away for a minute, lose your turn

Their name is called, nobody answers, the next patient goes in — and then an argument at the desk.

With FastQeue, patients wait comfortably with their number on their phone. And the clinic knows who's coming and who hasn't confirmed yet.

How it works

Three simple steps. Nothing for the patient to download.

Patients only need their phone camera. The clinic only needs the reception screen.

Reception adds the name and phone number

One tap on a tablet or computer, and the patient's number and QR code appear instantly.

Under 10 seconds per patient

The patient scans the code with their camera

Their queue page opens right away. No app, no sign-up, no password.

Any phone, iPhone or Android

They follow the queue and get an alert five turns early

They see who's being served and how many are ahead, updating on its own. When five are left, their phone rings and they tap “I'm on my way.”

Their confirmation reaches reception instantly
For clinics

One screen to run the queue and see who's coming.

Reception sees who has confirmed and who hasn't, and can reach them from the same screen.

  • Call the next patient in one tap

    The queue moves forward and every patient's screen updates at the same moment.

  • Confirmations show up instantly

    “Confirmed” appears next to a patient's name the moment they tap on their phone. Anyone who hasn't confirmed stands out.

  • Follow up with anyone who hasn't confirmed

    Their phone number is right there to call. Confirm them yourself after the call, or skip them and bring them back to their spot later.

  • Close the day, keep the history

    Each day's summary is saved, so you can look back at any day and see who was seen and who was skipped.

For patients

Their number in their pocket. Their time is their own.

A simple phone page that tells them what they need to know and alerts them at the right moment.

  • No app, no account

    A link that opens straight in the browser. Scan the code and that's it.

  • Numbers update on their own

    Who's being served and how many are ahead, live, with no need to refresh.

  • A sound alert when five are left

    They turn on sound once, and their phone rings as their turn gets close. SMS is available too.

  • One-tap confirmation

    “Got it, I'm on my way.” The clinic knows they're coming.

Each patient sees only their own ticket

The patient's link shows only their number and status. No other names, no phone numbers, and no way to change the queue.

Their number never changes

If they're skipped and come back, they keep the same number. Confirmations are saved once and never duplicated.

Optional SMS

One message at sign-in and one when five are left. No links, so they get through on every network.

Cairo time zone

Each day starts from number 1 and closes when you decide. Past days stay on record.

Setup

Works with what you already have.

No new hardware, no long training. A tablet or computer at reception, and the patient's own phone.

Reception tablet

A simple Arabic touch interface, with a staff-only link that patients never see.

The patient's phone

Any browser on iPhone or Android. The patient turns on sound with one tap.

Real-time sync

Every device shows the same queue at the same second. Pause and resume right from the screen.

Ready in a day

We set it up, test it with your receptionist, and you see your first patient the same day.

Ready to try FastQeue in your clinic?

Get in touch and we'll set up a trial at your clinic. No commitment, and no change to the way you work.

Or call: +20 155 009 3357